Terms of service

Effective Date: January 1, 2022

Welcome to UrbanGym.store. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or purchasing from UrbanGym.store, you agree to comply with these Terms. If you do not agree, please refrain from using our website.

1. About UrbanGym.store

UrbanGym.store is an online retailer established in 2022, specializing in premium gym bags, travel duffel bags, waterproof fitness bags, and active lifestyle accessories.

We strive to provide high-quality products, secure online shopping, and excellent customer service to customers worldwide.

2. Acceptance of Terms

By using this website, you confirm that:

  • You are at least the age of majority in your country or region.
  • You have the legal capacity to enter into a binding agreement.
  • All information you provide is accurate and complete.
  • You agree to comply with these Terms and all applicable laws.

3. Products and Availability

We make every effort to display our products as accurately as possible.

However:

  • Product colors may vary depending on your screen settings.
  • Sizes and dimensions may have slight manufacturing tolerances.
  • Product availability may change without notice.
  • Certain products may be discontinued at any time.

UrbanGym.store reserves the right to limit quantities purchased by any customer.

4. Pricing

All prices displayed on our website are listed in the applicable currency shown at checkout.

We reserve the right to:

  • Update prices without prior notice.
  • Correct pricing errors.
  • Cancel orders containing obvious pricing mistakes.

If a pricing error affects your order, we will contact you before processing.

5. Orders

After placing an order, you will receive an order confirmation email.

Receiving an order confirmation does not guarantee acceptance of your order.

We reserve the right to:

  • Decline suspicious transactions.
  • Cancel duplicate orders.
  • Refuse fraudulent purchases.
  • Limit unusually large quantities.

If your order cannot be fulfilled, any payment received will be refunded.

6. Payment

We accept secure payment methods available during checkout.

By completing a purchase, you confirm that:

  • You are authorized to use the selected payment method.
  • Your payment information is accurate.
  • Sufficient funds are available.

Payments are processed through trusted third-party payment providers.

UrbanGym.store does not store complete payment card information.

7. Shipping

We proudly offer:

  • Free Worldwide Shipping
  • Estimated delivery: 7–10 business days
  • Order tracking for eligible shipments

Delivery estimates are provided in good faith but are not guaranteed due to circumstances beyond our control, including customs inspections, weather conditions, transportation delays, or carrier issues.

8. Returns and Refunds

Customer satisfaction is important to us.

We provide:

  • Free 30-Day Returns
  • Free Refunds for eligible purchases

Please review our Return & Refund Policy for detailed information regarding eligibility and procedures.

9. User Responsibilities

When using our website, you agree not to:

  • Violate any applicable laws.
  • Attempt unauthorized access to our systems.
  • Distribute harmful software.
  • Interfere with website functionality.
  • Use false information.
  • Engage in fraudulent activities.

Violation of these Terms may result in suspension or termination of access.

10. Intellectual Property

All content available on UrbanGym.store, including but not limited to:

  • Logos
  • Graphics
  • Images
  • Product descriptions
  • Website design
  • Icons
  • Text
  • Branding
  • Layout

is the property of UrbanGym.store or its content providers and is protected by applicable intellectual property laws.

No material may be copied, reproduced, distributed, or modified without prior written permission.

11. Third-Party Links

Our website may include links to third-party websites for your convenience.

UrbanGym.store is not responsible for:

  • Third-party content
  • Privacy practices
  • External products or services
  • Website availability

Accessing external websites is done at your own discretion.

12. Disclaimer

UrbanGym.store provides products and services on an "as available" and "as is" basis.

While we strive for accuracy, we do not guarantee:

  • Continuous website availability.
  • Error-free operation.
  • Complete accuracy of all product information.
  • Compatibility with every individual use case.

Customers are responsible for using purchased products appropriately.

13. Limitation of Liability

To the fullest extent permitted by applicable law, UrbanGym.store shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Lost profits
  • Lost business opportunities
  • Data loss

Our maximum liability shall not exceed the purchase price paid for the applicable product.

14. Privacy

Your privacy is important to us.

Information collected through our website is handled according to our Privacy Policy.

We implement reasonable security measures to help protect customer information during online transactions.

15. Changes to These Terms

UrbanGym.store reserves the right to update these Terms of Service at any time.

Changes become effective immediately after publication on this website.

Customers are encouraged to review these Terms periodically.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of Canada, without regard to conflict of law principles.

17. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

UrbanGym.store

Address
26 Migneault Ave
Kapuskasing, ON P5N 3G5
Canada

Email
support@UrbanGym.store

Phone
(800) 459-6415

Thank you for choosing UrbanGym.store. We appreciate your trust and look forward to supporting your active lifestyle with quality products and reliable service.