Thank you for visiting UrbanGym.store.
We're committed to providing a smooth shopping experience from the moment you browse our collection to the day your new gym bag arrives at your door. Whether you have a question before placing an order or need assistance afterward, our support team is here to help.
Customer satisfaction has been one of our priorities since we launched in 2022, and we're always happy to assist with product recommendations, shipping questions, order updates, returns, or general inquiries.
Our customer service team is available to answer questions regarding:
We aim to respond to all inquiries as quickly as possible.
UrbanGym.store
Address
26 Migneault Ave
Kapuskasing, ON P5N 3G5
Canada
Phone
(800) 459-6415
Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)
Saturday
10:00 AM – 4:00 PM (Eastern Time)
Sunday
Closed
Online orders can be placed 24 hours a day, 7 days a week.
We proudly offer:
Once your order has been processed and shipped, you'll receive a confirmation email containing your tracking information.
Your confidence in shopping with us is important.
That's why we proudly offer:
If your purchase doesn't meet your expectations, simply contact our support team and we'll guide you through the return process.
Not sure which gym bag is right for you?
We're happy to help.
Whether you're looking for:
Our team can recommend the best option based on your lifestyle and needs.
Shopping online should be simple, secure, and enjoyable.
At UrbanGym.store, we're committed to:
Every customer matters to us, and we're always working to improve your shopping experience.
We encourage you to reach out whenever you need assistance.
Whether you have a question before purchasing or need help after your order arrives, our dedicated support team is ready to assist.
Thank you for choosing UrbanGym.store.
We appreciate your trust and look forward to helping you stay organized, travel smarter, and enjoy every workout with confidence.
We hope to serve you again soon.